Privacy Policy

Last updated:

Privacy Policy | uitestagent.com

Privacy Policy

Last updated: 23 November 2025

This Privacy Policy explains how uitestagent.com (“uitestagent”, “we”, “us”, or “our”) collects, uses, and protects information when you visit our website at uitestagent.com (the “Site”) and use our automated UI testing and agent services (the “Service”).

By accessing or using the Site or Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or Service.

1. Who we are

uitestagent.com is a software-as-a-service (SaaS) platform that provides automated UI testing and intelligent agents that can explore and test web applications.

For privacy-related questions, you can contact us at:

2. Information we collect

2.1 Information you provide to us

We may collect information that you choose to provide directly, including:

  • Account information: name, email address, password, organisation name, role.
  • Contact details: email address and any information you include in support requests or feedback.
  • Billing information: payment method details (processed via our payment providers), billing address, tax information.
  • Project & configuration data: websites and applications you add for testing, credentials you choose to store for test environments, test suites, scenarios, and custom prompts or instructions for agents.

2.2 Information collected automatically

When you use the Site or Service, we may automatically collect:

  • Usage data: pages viewed, features used, clicks, date and time of access, session duration.
  • Log data: IP address, browser type, operating system, device identifiers, referrer URLs, error logs.
  • Test execution data: logs, screenshots, DOM snapshots, network information, and other technical artifacts generated by automated tests and agents running against your websites or applications (depending on your configuration).

2.3 Cookies and similar technologies

We use cookies and similar technologies to operate and improve the Site and Service, authenticate users, remember preferences, and measure usage and performance.

We may use:

  • Strictly necessary cookies – required for login and core functionality.
  • Preference cookies – to remember settings such as language and UI layout.
  • Analytics cookies – to understand how the Site and Service are used (e.g. page views, feature usage).

You can usually control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site or Service.

3. How we use your information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the Site and Service.
  • To create and manage your account, including authentication and access control.
  • To run automated UI tests and agents on the websites and applications you configure, and to show you results, logs, and reports.
  • To communicate with you, including sending service-related messages (e.g. account notices, changes to the Service, security alerts).
  • To process payments and manage billing and subscriptions.
  • To monitor and improve the performance, reliability, and security of the Site and Service.
  • To analyse usage and develop new features and capabilities.
  • To comply with legal obligations, resolve disputes, and enforce agreements.

4. Legal bases for processing (EEA/UK users)

If you are in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:

  • Performance of a contract – to provide and manage the Service you use.
  • Legitimate interests – such as improving the Service, ensuring security, preventing abuse, and analysing usage, where these interests are not overridden by your rights.
  • Consent – where required, for certain types of cookies, marketing communications, or other optional processing. You can withdraw consent at any time.
  • Legal obligations – where we must retain or disclose information due to applicable law.

5. How we share your information

We do not sell your personal information.

We may share information in the following limited circumstances:

  • Service providers: with third-party vendors who help us operate the Site and Service, such as hosting providers, analytics providers, payment processors, email delivery services, and support tools. These providers only process your data on our instructions and under appropriate contractual safeguards.
  • Business transfers: in connection with a merger, acquisition, asset sale, reorganisation, or similar event. We will notify you if your information becomes subject to a different privacy policy.
  • Legal and safety requirements: where we reasonably believe it is necessary to comply with law, respond to legal requests, protect the rights and safety of us, our users, or the public, or enforce our agreements.
  • With your consent: when you explicitly authorise us to share information with a third party or integration (for example, connecting an external tool or service to uitestagent.com).

6. International data transfers

We may process and store information on servers located in different countries. As a result, your data may be transferred to and processed in jurisdictions that may have different data protection laws than your country of residence.

Where required by law (for example, under the GDPR), we implement appropriate safeguards for international transfers, such as standard contractual clauses or equivalent mechanisms, to protect your personal data.

7. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law (for example, to comply with tax or accounting obligations, or to resolve disputes).

In particular:

  • Account data is retained while your account is active and for a reasonable period afterwards, unless you request deletion and we are not required to keep it.
  • Test results, logs, and artifacts are retained according to your workspace or project settings or for a default period we define to operate the Service efficiently. You may be able to delete or shorten retention via the Service settings.
  • Backup data may be stored for a limited time as part of our backup and disaster recovery procedures.

8. How we protect your information

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, and destruction. These measures may include encryption in transit, access controls, logging, and regular security updates.

However, no system or transmission over the Internet can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and for any activity under your account.

9. Your rights and choices

9.1 Rights for EEA/UK and similar jurisdictions

Depending on your location and applicable law, you may have some or all of the following rights regarding your personal data:

  • Right to access the personal data we hold about you.
  • Right to rectify inaccurate or incomplete personal data.
  • Right to erase your personal data (in certain circumstances).
  • Right to restrict or object to certain processing.
  • Right to data portability (to receive a copy in a structured, commonly used, machine-readable format).
  • Right to withdraw consent where processing is based on your consent.
  • Right to lodge a complaint with a data protection authority.

To exercise these rights, please contact us at privacy@uitestagent.com. We may need to verify your identity before responding.

9.2 Rights under U.S. state privacy laws (e.g. CCPA/CPRA)

If you are a resident of certain U.S. states with privacy laws (such as California), you may have additional rights, including:

  • Right to know what personal information we collect, use, disclose, or “sell” or “share” (as defined by law).
  • Right to request deletion of your personal information (subject to exceptions).
  • Right to correct inaccurate personal information.
  • Right to opt out of certain types of data “selling” or “sharing” where applicable.
  • Right not to receive discriminatory treatment for exercising privacy rights.

At this time, we do not sell your personal information. If we ever change this, we will update this Privacy Policy and provide appropriate opt-out mechanisms.

9.3 Email communications

You may opt out of non-essential email communications (such as marketing) by using the “unsubscribe” link in the email or contacting us at privacy@uitestagent.com. We may still send you important service or transactional emails.

10. Data relating to your customers or test subjects

In the course of using the Service, you may configure automated tests and agents that interact with your own websites, applications, or environments, which may involve data about your end users, customers, or test accounts.

For this data, you are typically the “controller” (or equivalent term under relevant law), and we act as a “processor” that processes such data on your behalf and according to your instructions. You are responsible for ensuring you have appropriate legal grounds and notices in place for this processing.

11. Children’s privacy

The Site and Service are intended for use by businesses and professionals, not children. We do not knowingly collect personal data from anyone under the age of 16. If you believe that a child has provided us with personal information, please contact us so we can delete it.

12. Third-party links and services

The Site and Service may contain links to third-party websites or allow you to connect with third-party tools and integrations. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information or enabling integrations.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will take reasonable steps to notify you, such as by posting a notice on the Site, updating the “Last updated” date, or sending an email.

Your continued use of the Site or Service after the effective date of any changes indicates your acceptance of the updated Privacy Policy.

14. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal data, please contact us at:

This Privacy Policy is provided for general information purposes only and does not constitute legal advice. You should seek your own legal advice to ensure compliance with all applicable laws and regulations for your specific circumstances.