Terms of Service

Last updated:

Terms and Conditions | uitestagent.com

Terms and Conditions

Last updated: 23 November 2025

These Terms and Conditions (“Terms”) govern your access to and use of uitestagent.com (the “Site”) and our automated UI testing and agent services (the “Service”). The Site and Service are operated by or on behalf of uitestagent.com (“uitestagent”, “we”, “us”, or “our”).

By creating an account, accessing, or using the Site or Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Site or Service.

1. Eligibility

  • You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service.
  • If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms. In that case, “you” and “your” refer to both you and that organisation.

2. Account registration and security

  • You may need to create an account to access certain features of the Service.
  • You agree to provide accurate, current, and complete information during registration and to keep this information up to date.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
  • You must promptly notify us of any unauthorised use of your account or other security breach.

3. Subscriptions, fees, and payment

  • Some features of the Service may require a paid subscription or other fees (“Subscription”).
  • Pricing, billing cycles, and plan limits will be described on the Site or in your order or subscription page.
  • You authorise us and our third-party payment processors to charge all applicable fees using the payment method you provide.
  • Subscriptions typically renew automatically at the end of each billing cycle unless cancelled in accordance with these Terms.
  • Except where required by law or explicitly stated otherwise, all fees are non-refundable.

4. Trials and beta features

  • We may offer free trials, discounted periods, or access to experimental or beta features.
  • We may modify or discontinue any trial or beta feature at any time without notice.
  • Beta features are provided “as is” and may be less stable than production features.

5. Use of the Service

You agree to use the Service only in accordance with these Terms and all applicable laws. You must not:

  • Use the Service for any unlawful, harmful, or fraudulent purpose.
  • Attempt to gain unauthorised access to any systems, networks, or data.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Reverse engineer, decompile, or disassemble any portion of the Service, except where permitted by law.
  • Use the Service to create, train, or improve a competing product or service.

6. Automated tests and third-party websites

The Service allows you to configure automated UI tests and agents that interact with websites and applications, including third-party sites that we do not own or control.

  • You are solely responsible for ensuring that your use of the Service (including automated interaction with third-party sites) complies with the terms of use, robots.txt rules, and any other applicable policies of those third-party sites.
  • You are responsible for obtaining any necessary permissions or consents before running tests against third-party systems.
  • We are not responsible for any restrictions imposed by third-party sites or any consequences of your automated interactions with them.

7. Your data and test content

In using the Service you may upload, configure, or generate content including but not limited to test scripts, credentials for test environments, configuration files, logs, screenshots, DOM snapshots, and other data (“Customer Data”).

  • You retain all rights to Customer Data, subject to the limited licence granted below.
  • You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, and display Customer Data as necessary to provide, maintain, and improve the Service and to comply with legal obligations.
  • You represent and warrant that you have all necessary rights, permissions, and consents to submit Customer Data to the Service and to grant the above licence.
  • You are responsible for ensuring that Customer Data does not infringe third-party rights or violate any applicable law.

Our handling of personal data is described in our Privacy Policy, which forms part of these Terms.

8. Intellectual property

  • The Site and Service, including all software, code, algorithms, models, user interfaces, design elements, and documentation, are owned by us or our licensors and are protected by intellectual property laws.
  • Except for the limited rights expressly granted in these Terms, no rights or licences are granted to you (whether by implication, estoppel, or otherwise) in or to the Service or any intellectual property owned by us or our licensors.
  • You may not remove, obscure, or alter any proprietary notices or branding on the Site or within the Service.

9. Third-party services and integrations

  • The Service may integrate with or allow you to connect to third-party services (e.g. CI/CD tools, messaging platforms, repositories).
  • Use of third-party services is subject to the terms and privacy policies of those third parties, not these Terms.
  • We do not control and are not responsible for third-party services, and your use of them is at your own risk.

10. Service availability and support

  • We aim to keep the Service available and operating reliably, but we do not guarantee 100% uptime or that the Service will be error-free.
  • The Service may be temporarily unavailable for maintenance, improvements, or due to events beyond our reasonable control.
  • We may provide support channels (such as email or ticketing). While we strive to respond promptly, we do not guarantee specific response times unless separately agreed in writing.

11. Term and termination

  • These Terms remain in effect while you use the Service or maintain an account with us.
  • You may stop using the Service at any time and may be able to cancel your Subscription through your account or by contacting us.
  • We may suspend or terminate your access to the Service (in whole or in part) immediately if:
    • You breach these Terms or any applicable law.
    • Your use of the Service risks harm to us, the Service, or other users.
    • We are required to do so by law or by a court or regulator.
  • Upon termination:
    • Your right to access and use the Service will cease.
    • We may disable or delete your account in accordance with our data retention and backup policies, except where we are required to retain data by law.

12. Disclaimers

To the maximum extent permitted by law, the Site and Service are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory.

We specifically disclaim, to the fullest extent permitted by law, all implied warranties of:

  • Merchantability;
  • Fitness for a particular purpose;
  • Non-infringement; and
  • Any warranties arising out of course of dealing or usage of trade.

We do not warrant that the Service will meet your requirements, be compatible with your systems, be uninterrupted, secure, or error-free, or that it will detect all defects or issues in your applications.

13. Limitation of liability

To the maximum extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or related to your use of (or inability to use) the Site or Service, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or related to the Site, Service, or these Terms will be limited to the greater of:

  • The amount you have paid to us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim; or
  • One hundred (100) USD (or equivalent in local currency).

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law (for example, certain consumer protection or product liability laws).

14. Indemnity

You agree to indemnify, defend, and hold harmless uitestagent.com and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Site or Service;
  • Your violation of these Terms;
  • Your violation of any third-party rights, including intellectual property or privacy rights;
  • Customer Data and any automated interactions you configure with third-party sites or systems.

15. Changes to the Service and these Terms

  • We may modify or discontinue any part of the Site or Service at any time, with or without notice.
  • We may update these Terms from time to time. When we make material changes, we will take reasonable steps to notify you, such as by posting an updated version on the Site, updating the “Last updated” date above, or sending a notice to your account email address.
  • Your continued use of the Site or Service after the effective date of the updated Terms constitutes your acceptance of the changes.

16. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of Western Australia, Australia, without regard to its conflict of law principles.

You and we agree to submit to the exclusive jurisdiction of the courts located in Western Australia in relation to any dispute arising out of or in connection with these Terms or the Service, except where a different jurisdiction is required by mandatory law.

17. Miscellaneous

  • Entire agreement: These Terms, together with any order forms and our Privacy Policy, constitute the entire agreement between you and us regarding the Site and Service.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
  • No waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
  • Assignment: You may not assign or transfer these Terms (by operation of law or otherwise) without our prior written consent. We may assign these Terms without restriction, including to an affiliate, successor, or purchaser of our business.
  • Relationship: Nothing in these Terms creates any partnership, joint venture, or agency relationship between you and us.

18. Contact us

If you have any questions about these Terms, please contact us at:

These Terms and Conditions are provided for general informational purposes only and do not constitute legal advice. You should seek your own legal advice to ensure compliance with all applicable laws and regulations for your specific circumstances.